Shipping policy

Thank you for choosing Gualdino Design! This Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products. By placing an order with us, you agree to comply with the following shipping policy:

  1. Order Processing Time: We strive to process and prepare your order for shipping as quickly as possible. Please allow for a processing time of 1-2 weeks from the date of order placement. During peak seasons or special promotions, processing times may be slightly longer.

  2. Shipping Costs: Shipping costs will vary depending on the destination, shipping method chosen, and the weight or dimensions of the package. The applicable shipping fees will be displayed during the checkout process before you finalize your order.

  3. Delivery Timeframes: The estimated delivery timeframes will depend on the shipping method selected and the destination. Please note that these timeframes are estimates and may vary due to factors beyond our control, such as customs procedures or unforeseen delays by the shipping carrier.

  4. Tracking and Order Status: Once your order is shipped, you will receive a shipping confirmation email containing tracking information, if applicable. You can use this information to track the progress of your shipment. Additionally, you can log in to your account on our website to check the order status.

  5. International Shipping: We offer international shipping to select destinations. However, please be aware that additional customs fees, import duties, taxes, or other charges may apply to international shipments. These charges are the responsibility of the recipient and are not included in our shipping fees.

  6. Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays or delivery issues resulting from an incorrect or incomplete shipping address.

  7. Shipping Damage or Loss: In the event that your order is damaged or lost during transit, please contact us immediately. We will work with the shipping carrier to investigate the issue and find a suitable resolution.

If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team.